Privacy Policy
ajhpottery collects information needed to operate its online pottery store, bookings, enquiries, and member features. We use information to provide services, process orders, communicate with customers, improve our site, and meet legal obligations.
The site is hosted on Wix. Payments and other services may involve independent providers. Non-essential cookies and future advertising tools require separate review and configuration. You can contact us about your personal information at aholyer@gmail.com.
1. Who we are This policy explains how ajhpottery collects, uses, stores, and shares personal information through its website, online store, booking services, forms, Members Area, and related services.
2. Information we collect You may provide your name, email address, phone number, delivery and billing details, account information, booking details, enquiry information, and any other information you choose to submit. When you use the site, Wix may collect information such as your IP address, device and browser information, cookies, security information, and usage data. When you place an order, payment providers process payment details. ajhpottery does not intentionally store full payment-card numbers.
3. Why we use information We use personal information to process and deliver orders, arrange bookings, respond to enquiries, manage accounts, provide customer support, send service-related messages, prevent fraud, maintain site security, comply with legal obligations, and improve the website. Where European privacy law applies, we rely on contract when information is needed to provide an order or booking, legal obligation for required business records, consent for optional marketing or non-essential cookies, and our legitimate interest in operating and securing the business where appropriate. We do not intentionally collect sensitive personal information. The site is not intended for children under 16. We do not currently use personal information for automated decisions that produce legal or similarly significant effects.
4. How we share information We share information with service providers that help us operate the site, process payments, manage bookings, send communications, deliver orders, and provide hosting and security.The website is built and hosted on Wix. Wix may use its own service providers to operate the platform. Information about Wix’s providers is available at:https://support.wix.com/en/article/list-of-wixs-sub-processors . We may also share information when required by law, to protect rights and safety, or as part of a business sale or restructuring. Google Ads and Meta Pixel may be used in the future. If they are installed, this policy and the site’s cookie controls should be updated before they are activated.
5. International processing Because ajhpottery sells worldwide, personal information may be processed in countries outside Denmark or the European Economic Area. Wix and other providers apply the safeguards described in their privacy and data-processing terms.
6. Cookies The site uses essential cookies for security, sessions, stability, and performance. Optional cookies may be used for analytics, marketing, or advertising if those features are enabled. Visitors can manage cookies through the site’s cookie-consent settings and their browser settings. You can manage cookies through your browser, including Chrome, Safari, Firefox, or Android browser settings.
7. Communications We may send messages needed to process orders, manage bookings, provide support, or communicate important service information. If we send promotional messages, you can unsubscribe using the link in the message or contact aholyer@gmail.com.
8. Your rights Depending on where you live, you may have the right to access, correct, delete, restrict, or receive a copy of your personal information. You may also object to certain uses or withdraw consent where processing is based on consent.To make a request, email aholyer@gmail.com. We may need to verify your identity before responding. You may also complain to your local privacy or data-protection authority.
9. Retention We keep customer accounts while they remain active and then delete or anonymise them when they are no longer needed. We keep enquiries until they have been resolved and then delete them when they are no longer needed. We keep orders and invoices for as long as tax and accounting laws require. We keep booking information while it is needed to provide services, manage bookings, and meet legal obligations. Analytics information is retained according to the applicable Wix settings and retention options.
10. Security Wix provides security for the infrastructure hosting this website. ajhpottery is responsible for managing account access, passwords, and installed services. We take reasonable steps to protect personal information, but no method of storage or transmission is completely secure. We cannot guarantee absolute security.
11. The site may contain links to third-party websites or social-media services. Their own privacy policies apply when you leave our website.
12. Public content If you post a review, comment, image, or other content publicly, it may be visible to other visitors and may be copied or shared by others. Do not post information you want to keep private.
13. Children This website is not intended for children under 16, and ajhpottery does not knowingly collect personal information from children under 16. If you believe a child has provided information, please contact aholyer@gmail.com.
14. Updates We may update this policy when our services, technology, or legal obligations change. The updated version will be posted on this page with a new effective date. Any heading, caption, section title, or summary is provided for convenience only and does not legally bind either party.1
15. Contact For privacy questions or requests, contact: ajhpottery Email: aholyer@gmail.com
Based in Funen, Denmark.